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Response of Senior Employee Complain
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Dear [Your Name], Thank you for expressing your concerns to us regarding the behavior of your head at the Marketing Department, [NAME]. We are sorry to hear that you have been experiencing such problems with him, and we understand that this has affected the quality of your work. Please be assured that we take such matters seriously, and we will investigate the issue thoroughly. We appreciate your loyalty to the company, and we want to ensure that you continue to have a peaceful and satisfactory time here. We will contact you within the next two weeks to discuss the matter further and work towards finding a solution. In the meantime, we recommend that you keep a record of any incidents that occur, so that we may have a better understanding of the situation. If you have any questions or concerns, please do not hesitate to contact us. We are here to assist you in any way we can. Thank you for bringing this matter to our attention. Sincerely, [Customer Service Representative's Name]